We will instil confidence (i.e. belief, trust and faith) in our internal and external stakeholders through quality, professional and efficient service delivery
We will openly communicate information.
We will ensure that we are consistent in applying policies and procedures and that we are impartial in treating all our employees by ensuring that we communicate effectively to all our employees.
We will make prompt decisions and take appropriate action informed by organisational priorities.
We recognise and acknowledge that the RSR is a non-racial Equal Opportunity employer with a multinational, multi-ethnic, multi-skilled and multi-cultural people. In doing so, we remain proud of our heritage whilst being consciously aware of our collective diversity and cultures. We therefore engage with and treat each other, our customers, as well as our work, with dignity and respect.
Pride: We remain proud of our heritage while being consciously aware of our collective diversity and cultures.
Respect: We engage and treat each other, our customers, as well as our work, with dignity and respect.
We will create a conducive environment that allows for the sharing and implementation of new ideas in line with the goals of the RSR.